Privacy Policy

Effective Date: July 25, 2024

Hill and Poppy (“Hill and Poppy”, “we”, “us” or “our”) respects your privacy. This privacy policy reviews how Hill and Poppy collects, uses and discloses personal information about our customers, prospective customers, and website visitors (each, referred to as “you”).

Notice at Collection (for California Residents)

Below is a summary of the categories of personal information collected and how we use that information.

Personal information we collect/How we use this personal information

Contact information

  • To respond to your requests or questions

  • To maintain and improve our Services

Log information

  • To monitor and analyze trends, usage and activities in connection with our business

  • To carry out any other purpose described to you at the time the information was collected (i.e. form submissions)

Device information

  • To monitor and analyze trends, usage, and activities in connection with our business

  • To prevent, detect, and investigate security incidents

  • To carry out any other purpose described to you at the time the information was collected (i.e. form submissions)

Information collected by Cookies and similar tracking technologies

We share information collected by cookies with Squarespace, our website provider. We do not engage in any other activities that would be considered a “sale” or “share” of your personal information. How we use cookies:

  • To offer, provide, maintain and improve our business

  • To monitor and analyze trends, usage and activities in connection with our business

  • To carry out any other purpose described to you at the time the information was collected (i.e. form submissions)

Location information

  • To monitor and analyze trends, usage and activities in connection with our business

SMS Messaging and Consent

When you provide your mobile phone number and consent to send & receive SMS messages with Hill and Poppy, we collect your phone number and any related information necessary to communicate through text messages.

Types of messages you may receive:

  • Appointment reminders

  • Account notifications

  • Occasional customer service follow-ups

Messaging frequency may vary based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@hillandpoppy.com.

Your privacy matters:

  • SMS consent is not shared with third parties or affiliates.

  • Your mobile number will only be used for the purposes outlined above.

Personal information we collect

Analytical data

This website collects personal data to power our site analytics, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Personal information you provide

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. 

  • We share this information with Squarespace, our website provider, so that they can provide website services to us. 

  • We also share this information with Google Workspace for storage and communication.

We may share your phone number with our SMS service provider solely for the purpose of sending messages you have consented to receive. This provider is not authorized to use your phone number for any other purpose.

How to contact us

If you have questions, comments or complaints about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices, please email us at info@hillandpoppy.com.